business process analyst 5474 Richmond

Location: richmond, va
Date Posted: 08-12-2016
Job Description & Requirements
Job Type: Contractor Number of Positions: 1
System Location: Dominion Created Date: 8/11/2016
Job Title: Business Process Analyst  
CWR Type: W-2 Reason: Overload 

Knowledge of communications circuits including – Ethernet, MPLS, DS0, DS1, DS3, 4-wire E&M, PRI, POTS, ARD. Strong written and oral communication skills. Strong planning and organizational skills with the ability to facilitate and/or work on multiple projects simultaneously. Strong computer skills including Excel, Word, Outlook, Sharepoint, Power Point and Visio. Ability to exercise independent judgment and decision-making, along with knowledge of when to get others involved. Ability to multi-task and be effective in a high volume, fast paced environment. Problem solving skills. Ability to proactively manage 40+ assignments / telco orders. Strong customer service orientation. Ability to work in a team environment. Knowledge of HVP (high voltage protection) methods and equipment as it pertains to a Telco demarcation point at Electric Power Stations and Substations. 

Place orders for new leased circuits. Place orders for changes or disconnection of leased circuits. Track to completion circuit orders. Update circuit documentation in various tracking systems. Review billing and accounting issues. Order, track and coordinate Telco Special Construction projects. Coordinate installation of Telco service entrance cable. Coordinate installation of high voltage facilities. Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety. 

Comments/Special Instructions 
Please provide MS Excel, MS Word, MS Outlook and Typing Test Results 
Providing IT Solutions and Staffing
Pittsburgh, PA
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